The essential glossary of AI terms for B2B professionals Learn the definitions of key AI terms to boost your AI vocabulary with this full glossary of essential AI concepts and technologies. Ameer Drane Agentic AI Marketer
8 steps to create an effective AI strategy AI is a transformative force—so how do you implement such a thing into existing business strategy frameworks? Ian Heinig Agentic AI Marketer
AI in ecommerce: Everything you need to know (Use cases + best practices) Discover 15 AI use cases in ecommerce that allow retailers to enhance personalization, streamline operations, and maximize profits. Ian Heinig Agentic AI Marketer
Omnipresent AI for customer service: What it is, why it matters, and how to get started This blog explains what is omnipresent AI for customer service and how it's the future of customer service. Cheryl Chai Agentic AI Product Marketer
AI machine learning: A practical guide Learn about machine learning, including how it works, examples, and machine learning applications for business. Ameer Drane Agentic AI Marketer
Beyond chatbots: Retail AI agents are the future of shopping This blog explains how retail needs to move beyond AI chatbots and start deploying omnichannel AI agents that integrate with their support software. Emmanuel Delorme Agentic AI Marketer
AI in ecommerce: Best practices & strategies for 2025 Curious how AI agents for ecommerce will revolutionize online retail? Here’s six examples to watch for. Ian Heinig Agentic AI Marketer
AI in customer service: The best use cases, tools, and best practices for 2025 Discover the best ways to use AI for customer service in 2025 Ian Heinig Agentic AI Marketer
How to improve AI agents performance with these 5 LLM settings Discover the power of optimizing the advanced parameters of your AI agent. Ian Heinig Agentic AI Marketer
Evolutionary prompting: Using modular AI prompts to improve AI agent performance AI prompts are how we instruct AI to perform tasks, and a modular approach would simplify maintenance and improve performance of AI agents. John S. Kim CEO & Co-Founder of Sendbird
What is artificial general intelligence (AGI)? A guide to AGI Learn the differences between AGI and AI, and how the most recent AGI developments will change the use cases for AI agents. Ameer Drane Agentic AI Marketer
Small language models (SLMs): A beginner's guide Read our straightforward guide about small language models and how SLMs differ from LLMs. Ian Heinig Agentic AI Marketer
