Best practices for mobile customer service messaging Why it’s critical to go mobile when it comes to modern customer support Ysabel Villamor
5 case studies in increasing mobile app retention These companies have created an engaging user experience, which is essential for app retention Mary Scott Manning Senior content strategist
Trustworthy communication channels: A study of the foundation of customer relationships Why is SMS as a communication channel losing consumer trust? A market research study of 1200 mobile consumers in 14 countries has the answers. Caroline Dangson
6 examples of mobile marketing campaigns that work What mobile marketing means, why your business should focus on mobile marketing, and 6 examples of mobile marketing to learn from. Isabelle Hahn
A guide to customer engagement platforms A customer engagement platform (CEP) is a software solution designed to help businesses interact and communicate with their customers. Isabelle Hahn
Captivate app users with 5 mobile customer engagement tips Mobile customer engagement describes interactions between businesses and their customers on mobile channels. Emmanuel Delorme Agentic AI Marketer
The future of messaging in mobile apps: Trends and predictions The mobile app trends and predictions to keep an eye on for 2023 and beyond. Isabelle Hahn
Mobile app engagement metrics: Terms, tactics, and trends to watch out for Mobile app metrics and customer engagement metrics to boost app retention. Improve your app's engagement with these tips. Shweta Joshi Content Marketing Specialist
With scheduled messaging, your brand is always on — without burning out your team How you can leverage messaging to build trust with customers. Mary Scott Manning Senior content strategist
7 fintech UX trends you need to know in 2023 Intuitive UX design for fintech can make your app stand out. Read about the top fintech UX trends that will take your fintech app's design to the next level. Shweta Joshi Content Marketing Specialist
How chat API boosts customer retention in mobile apps In-app customer conversations improve retention. Isabelle Hahn
5 best practices to increase your app retention rate Learn the science behind mobile app retention and best practices to increase your app’s stickiness. Isabelle Hahn