Top customer service management strategies for 2024 and beyond Effective customer service management is key to delivering a stellar CX. But what does it look like in 2023? Here’s how to upgrade your CSM strategy. Isabelle Hahn
How to measure customer experience (CX) & metrics to help you do it Nearly one in five brands saw a drop in the quality of their customer experience in 2022. Isabelle Hahn
How to make a successful mobile app in 2023 These 11 tips will help your mobile app stand out from the crowd and succeed. Isabelle Hahn
8 top video conferencing APIs of 2023 Learn why you should invest in a video conferencing API or SDK in 2023. Emmanuel Delorme Agentic AI Marketer
A complete guide to developing mobile apps (for marketers) Providing a native mobile experience isn’t just a great business idea, it can be a great way to connect with potential customers and access your target market. Isabelle Hahn
Let's talk about money: Why conversational banking is the future How conversational banking can help financial institutions exceed consumer expectations and cost-effectively deliver the best customer experience through omnichannel engagement. Shweta Joshi Content Marketing Specialist
What every CX centric company has in common Being customer-centric is not a new idea. Customer experience, or CX, refers to the entire experience someone will have when interacting with your business. Ysabel Villamor
How to build trust into your marketplace Find out how to build user trust in your online marketplace. Isabelle Hahn
Bondee: The Metaverse social messaging app taking Asia by storm The 3D metaverse social messenger, Bondee features, user feedback, and its possible evolution going forward Sanghee Lee General Manager, APAC
Top gaming chat apps for every type of gamer in 2023 Gaming chat apps have opened gaming communities by connecting uses with one another. Here are a list of the best chat apps. Katrina Oko-Odoi
5 principles of customer-centric organizations A customer-centric organization puts the customer directly into its culture. 5 customer-centric principles with Annette Franz. Isabelle Hahn
Emmanuel DelormeAgentic AI Marketer
