How Sendbird Design created our new brand guidelines Brand isn’t just about design. The thought process behind concocting a brand includes thinking about how a company wants to be seen and felt. It’s also about reflecting upon our true values and aspirations for our customers. Through this journey, we sought to create a brand that best represents who we are and what we do.  Brand Design Team
Is it time to ditch SMS for critical customer messages? Learn the security issues associated with emails and SMSes and how businesses can communicate with their clients securely while delivering an engaging customer experience. Mark Argyle
Is mobile clienteling the future of luxury retail? Why do so many people still prefer to shop in physical stores? Here’s how to create a boutique online shopping experience that helps you “steal” customers from offline stores. Mark Argyle
What is a go-to-community strategy and why do you need one? A GTC strategy helps to leverage insights gained from community feedback by sharing them with your product, marketing, and sales teams. Mark Argyle
Are payments and “chat” the same thing? Could chat be more than just a tool for sending messages back and forth? In this article, we take a look at the financial prowess of chat and what it means for the startup landscape. Mark Argyle
Social+ gaming: enter the metaverse (no, not Facebook) Discover what metaverse gaming means, and why gaming in the metaverse strengthens your community. Find out why social gaming is here to stay. Yaekyum Lee Global Head of CX
From viewers to doers: Engage your audience with interactivity There’s no denying video and live streaming have solidified their presence as important media to connect with consumers. And during the pandemic, video and live streaming platforms grew exponentially. Alek Jeziorek Staff writer
We’re building a social+ world, but how will we moderate it? Originally published in Techcrunch. Social is not just what you do on Facebook anymore; it’s what you do in every single app you use. John S. Kim CEO & Co-Founder of Sendbird
Why your app needs a community function at scale Communities provide social proof & an intangible value to customers, along with an added layer of stickiness to your app. Here are 5 benefits of using communities to scale. Yaekyum Lee Global Head of CX
How PicPay is turning payments into conversations for 58 million users We’re proud PicPay chose to power their conversations with the Sendbird Chat API. Mark Argyle
The journey to advanced analytics Advanced Analytics is a feature that is targeted to help Sendbird users analyze and get insight into usage behavior of their applications. Taeyeon Kim
How to align Product Management and Engineering on build vs. buy decisions When it comes to a build or buy decision, product managers and developers can have dramatically different points of view. Caroline Dangson
