How Ruangguru uses Sendbird to connect millions of students to tutors
Indonesia’s leading education startup, Ruangguru, provides innovative ways to help the 50+ million students in Indonesia find better learning solutions. Ruangguru serves over seven million registered students, reaches over 900,000 monthly active users, and boasts a network of over 80,000 private tutors.
One of Ruangguru’s main education tools is an on-demand homework help service called, RuangLesOnline. It connects students with qualified tutors so students can receive help with homework or other curricula. Sendbird powers one of their main communication channels. Ruangguru is using Sendbird’s chat solution to connect students and tutors in real-time so students can send images of homework problems, receive help after only 3 minutes and ask unlimited questions for 30 minutes.
Take customer relationships to the next level.
Watch the video to see Alvin Francis, the VP of Engineering at Ruangguru talk about:
- How Ruangguru’s Tutor-to-Student matchmaking platform uses chat
- How Sendbird allowed them to integrate chat into their app efficiently
- Why Sendbird amazes him
Ruangguru is a complete solution for the challenges that face students. So it also offers a marketplace for offline tutoring, offers test-prep and exam simulations, and develops software to help schools manage their workflows. It has also used its data to help the Indonesian government make policy decisions about education.
With Sendbird’s messaging platform, Ruangguru helps student solve challenges in their education in a medium they already love to use every day.