Conversational AI powers the future of banking. Elevate customer satisfaction and unlock new growth opportunities with Sendbird’s AI chatbot for banking
Confidently manage surges in customer inquiries, even during peak hours. AI chatbot offers instant assistance to customers at any time, reducing wait times and improving customer satisfaction.
Our AI chatbot is equipped with readily available knowledge sources, reducing the need for extensive staffing and training. Shortening onboarding time and ensuring consistent, accurate interactions.
AI chatbot proactively identifies opportunities to upsell and cross-sell relevant products and services. Deliver targeted promotions and discounts to boost customer engagement and drive sales.
Cut through information overload and deliver precise answers in seconds. Ingest all the internal knowledge - from product portfolios and FAQs to policies and procedures - into our AI-powered knowledge bot.
Support a global audience with our multilingual AI chatbot. Our AI chatbot communicates in 80+ languages, making banking accessible for everyone in the world.
AI chatbot analyzes the customer conversation in real-time to deliver personalized offers at precisely the right moment. Increases upsell and cross-sell conversion rate.
Extra layer of visual verification for peace of mind. Allow customers to provide their identity with an image, reducing friction and boosting confidence in every interaction. We are also GDPR and SOC 2 compliant.
Customers can use the AI chatbot to check account balances, transaction history and recent activity.
Help customers identify and report suspicious activity on their account. Provide tips for effective financial protection.
Answer customer questions about the bank’s products and services, such as loan options and investment products.
Based on a customer’s financial history and goals, the AI chatbot can provide tailored advice on budgeting, saving, and investing.
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Check out tips, strategies, and best practices to make your AI customer service chatbot a success.
How to elevate your custom AI chatbot from a tool to a customer engagement powerhouse with a robust knowledge base, prompt engineering, and chatbot welcome messages.
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