AI training
Train the AI chatbot to be yours and yours only
Build a knowledge center that is uniquely yours.
Upload website, help center, or connect to custom integrations.
![AI models1](https://sendbird.imgix.net/cms/AI-models1.png?auto=format,compress&crop=faces)
Select the right AI model for the best business outcome.
![Prompt instruction and history](https://sendbird.imgix.net/cms/Prompt-instruction-and-history_2024-12-10-094237_moyf.png?auto=format,compress&crop=faces)
Set clear instructions to guide AI chatbot its response and have a system of record to easily revert back to.
Channel implementation
Deploy the chatbot across channels. Meet your customers where they are
Simply copy a line of code and add a chatbot to any website.
![Mobile apps](https://sendbird.imgix.net/cms/Mobile-apps_2024-12-10-094628_etgq.png?auto=format,compress&crop=faces)
Embed an AI chatbot widget into your Android or iOS apps.
![Connect to Whats App](https://sendbird.imgix.net/cms/Connect-to-WhatsApp_2024-12-10-094644_xtsb.png?auto=format,compress&crop=faces)
Integrate chatbot with WhatsApp to meet customers where they are.
![Connect to Shopify](https://sendbird.imgix.net/cms/Connect-to-Shopify_2024-12-10-094718_mtii.png?auto=format,compress&crop=faces)
Integrate chatbot with your Shopify store to drive online sales.
![Wordpresss](https://sendbird.imgix.net/cms/wordpresss.png?auto=format,compress&crop=faces)
Integrate chatbot with your wordpress.
Widget customization
Make AI your own
Customize the look and feel of the chatbot widget.
![Welcome messages](https://sendbird.imgix.net/cms/Welcome-messages_2024-12-10-094839_yffg.png?auto=format,compress&crop=faces)
Teach your chatbot a few welcome messages and suggested replies.
![Chat U Is](https://sendbird.imgix.net/cms/Chat-UIs_2024-12-10-094851_ubnv.png?auto=format,compress&crop=faces)
Rich UIs to drive customer engagement.
![Multilingual](https://sendbird.imgix.net/cms/Multilingual_2024-12-10-094900_wcgn.png?auto=format,compress&crop=faces)
Automatically detect your customer’s native language and converse.
Advanced Workflows
It isn’t just about answering questions. Build an AI agent to take autonomous actions
![Advanced Workflows](https://sendbird.imgix.net/cms/Advanced-Workflows.png?auto=format,compress&crop=faces)
Teach your chatbot to follow a predefined path of customer interaction.
![Function call](https://sendbird.imgix.net/cms/Function-call_2024-12-10-094938_fkre.png?auto=format,compress&crop=faces)
Connect chatbot with external APIs in customizable ways.
![Zapier integration](https://sendbird.imgix.net/cms/Zapier-integration_2024-12-10-094949_grgh.png?auto=format,compress&crop=faces)
Connect chatbot with Zapier to access automation over 7,000 apps and tools.
![Forms](https://sendbird.imgix.net/cms/Forms_2024-12-10-095138_gyes.png?auto=format,compress&crop=faces)
Capture real-time leads and collect structured data in a pretty form.
![Webhooks](https://sendbird.imgix.net/cms/Webhooks_2024-12-10-095152_rqqb.png?auto=format,compress&crop=faces)
Analytics
![Bot log](https://sendbird.imgix.net/cms/Bot-log_2024-12-09-160015_vhtg.png?auto=format,compress&crop=faces)
Access to all your bot’s activities.
![Analytics](https://sendbird.imgix.net/cms/Analytics_2024-12-09-155956_abpp.png?auto=format,compress&crop=faces)
Understand key performance insights to refine your chatbot.
Privacy and security
Designed with the highest degree of security and compliance
![Privacy and security](https://sendbird.imgix.net/cms/Privacy-and-security.png?auto=format,compress&crop=faces)
SOC 2, ISO 27001, HIPAA/HITECH, as well as GDPR compliant.