Product

Introducing a new Sendbird Calls screen share API for web and mobile apps

Emmanuel Delorme Product Marketing Manager
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We are excited to announce the launch of a new screen share API for web and mobile applications. The API allows participants in a direct call to share their entire screen or a specific window with each other. 

Screen sharing is a powerful real-time collaboration and presentation tool. It saves the time and effort of sending files and allows the presenter to display their content in an instant. Screen sharing dramatically increases visual engagement, collaboration, and the effectiveness of one-to-one communication. 

With Sendbird Calls, it is now easy to add screen sharing in any application and collaborate in video calls. The API allows for a flexible implementation to optimize the user experience. The applicability of screen sharing is vast. Here are three examples:

Remote sales and services 

Since the pandemic, many salespeople, consultants, and professionals have shifted to remote sales. Fortunately, video calls have helped preserve the visual presence and personal touch that are essential to building and nurturing customer relationships.. In this new virtual environment, effective communication is critical. Screen sharing is a visual engagement tool that helps create richer interactions and a higher level of comprehension. Desktop screen sharing helps remote professionals: 

  • Walk a prospect through their product or service presentation
  • Playback multimedia content to illustrate use cases and benefits 
  • Give live demos for digital products

With virtual customer engagement on the rise, in-app real-time chat, video calls, and screen sharing are must-have tools. They optimize sales effectiveness, increase customer satisfaction, and preserve the deeper connection we all need to navigate these challenging times. Also, screen sharing contributes to faster customer decisions, higher conversion, and consequently, higher revenue growth. 

Medical consultations

In response to COVID-19, telehealth has evolved from being a convenient solution to a necessity. Video calls, specifically, have enabled doctors to keep in touch with their patients and maintain a close and personal bond. The doctor-patient relationship deeply relies on trust, which is built upon excellent communication. On one hand, doctors need to carefully listen to their patients in order to make an accurate diagnosis. On the other hand, doctors need to be able to communicate to their patients a clear prognosis and care plan to maximize successful outcomes. 

Screen sharing is a valuable tool in virtual meeting setups. It gives the doctor the ability to show information as they would during an in-person appointment. By sharing X-rays or lab results from their desktop, doctors can point to the critical element they are commenting on in real time. In tandem with the video caller’s view, doctors can observe facial expressions and assess if their patients are confused, concerned, or wish to ask a question. Furthermore, the care team can also use screen sharing to help patients complete paperwork, share calendars, or review bills. Screen sharing is a key solution that improves healthcare communication radically, adding effectiveness to convenience and safety. As a result, screen sharing contributes to a higher quality of service, elevating patient satisfaction and thriving doctor-patient relationships.

Recruiting

Virtual interviews were already a common practice before the pandemic, but now they have become the ubiquitous mode of operation. A Gartner HR survey shows that 86% of organizations are conducting virtual interviews to hire candidates during the coronavirus pandemic. Recruiting can be a tedious process and virtual calls are a great alternative to screen candidates for skills and culture fit. Screen sharing is a pertinent tool to add to the mix. Picture a developer coding interview, a designer portfolio review, or a marketer presenting their go-to-market strategy. By sharing their desktop, candidates are better able to demonstrate their ability to communicate and show confidence in their subject matter expertise.

Get started with the Sendbird screen share API

To implement screen share, you first need to enable Sendbird Calls by creating an account and registering an application. At sign-up, you will receive 20 credits, allowing you to place calls and test run your implementation of the Sendbird screen share API. 

To streamline your screen share evaluation, you can:

  • Build a simple direct call app, implementing Sendbird Calls with one of the following step-by-step tutorials for iOS, Android, or JavaScript. 
  • Code in screen share using Sendbird’s feature implementation guides for iOS, Android, and JavaScript. 

These tutorials walk you through every step of the way to make your coding a breeze. Simply copy and paste the example code snippets and enable screen share in your app within minutes. 

For more details on the API, such as web browser compatibility please check our docs

Sharing is caring

At Sendbird, we believe in helping our users create deeper digital connections with one another. Our SDKs enable any app to build the capabilities of a messenger like WhatsApp. From direct to group chat, voice, and video calls, Sendbird brings social and life-like interactions in any app. 

With screen sharing, Sendbird adds a dimension to video calls and allows any app to help users become more effective in their communication. PC and mobile desktop sharing for any app, anywhere, and anytime is an exciting prospect! Whether your business is a marketplace, delivery service, online education, healthcare, or social communities, screen sharing can boost support, sales, onboarding, and collaboration to get things done. We look forward to expanding the feature and will make sure to keep you posted! 

Stay tuned to hear more about the friendliest API there is to create in-app voice and video calls! 

In the meantime, don’t lose a minute and start building! 

Categories: Product